Return Policy
Not 100% Satisfied with Your Purchase?
If you are not completely satisfied with your purchase, follow these steps for a return or refund:
Contact Us
- Timeframe: Contact us within 30 days from the delivery date of your product.
- How to Contact: Reach out to our customer service team regarding any issues with your purchase.
Return Shipping
- Shipping Costs: We will cover the return shipping costs for all returns, regardless of the reason.
Return Conditions
Ensure that the product returned meets the following criteria:
- Same Product: The product must be the same item that was delivered.
- Same Condition: The product must be in the same condition as received.
- Same Packaging: The product must be returned in the original packaging.
Return Process
- Shipping Back: We will arrange for the product to be shipped back to us at no cost to you.
- Inspection: Once the product reaches our facility, we will inspect the item.
- Replacement or Refund: After inspection, we will issue a full replacement or refund.
Return Label
- Timeframe: To receive your replacement or refund, the product must be returned to Golf Ball Nut within two weeks of receiving the return label.
Refunds on Discounted Purchases
- Discounts Applied: Refunds will be issued equal to the amount paid after the discount is applied.
-
Birdie Bucks Rewards:
- Cash Refund: Eligible for a partial cash refund up to the amount paid after the discount.
- Birdie Bucks Restoration: Birdie Bucks will be restored to your account for future purchases.
For any further questions or clarifications, please contact our customer service team.
Contact Customer Service at 1-877-250-5824
Or
Email us at support@golfballnut.com